America's American Airlines

A large topic in the presidential debates is domestic safety, and how to keep Americans safe. Although, American's may be at risk right now and not even know it. American Airlines recently canceled many flights because seats were coming loose during flights (a deceivingly dangerous occurrence). The hazard was due to "a combination of wear, poor design and even soda spilled into the tracks that caused pins to pop out of the grooves". Despite the issues American was having, my parents put me on one of their flights because the tickets were cheapest. In fact, the flight I was on was packed full. Because of the issues American was having, they lowered their prices, and as a result, increased their amount of customers. Despite fixing the issue, I thought it was unfair for a business to risk their customer’s safety without any repercussions (especially for airlines). What do you think? Should there be some type of punishment for businesses that fail to perform their task or keep their customers safe?